General FAQ

New to the JBFC? Check out our newcomers guide.
Questions about streaming films from home via our new JBFC Virtual Marquee? Visit Need Help? on the marquee, or visit our Virtual Marquee Help page. 

The JBFC is a dynamic nonprofit cultural and education organization based in Pleasantville, NY. It’s one of the most successful suburban art house film theaters in the country, with five screens and state-of-the-art technology screening independent film, foreign film, and documentaries. Our JBFC Virtual Marquee offers selected films curated by our programming team as stream-at-home options. Visit Film to see what's playing! https://burnsfilmcenter.org/film/ We also offer pioneering 21st-century education programs, professional development for teachers and classes for all ages. Over 70% of students who take advantage of our programs each year are from underserved schools and community organizations who participate absolutely free of charge. It’s a resource for local and international mediamakers. And as Academy Award–winning filmmaker Jonathan Demme once said, “It’s an agent for social change masquerading as a movie theater.” It all started when Pleasantville resident Steve Apkon had a vision of a cultural arts and education center inspired by the power of film. This led to the 1998 purchase of what the New York Times called “The Show Place of Westchester County,” the 1925 Rome Theater, one of the first movie theaters in the area. The doors opened in June 2001 as the Jacob Burns Film Center, and the rest is history.
364 Manville Road, Pleasantville, NY, just 30 miles north of Manhattan. Directions.
We have been offering virtual screenings, Q&As, and series. Visit the JBFC Virtual Marquee page for more details and to start streaming! The JBFC offers virtual screenings and events, film festivals, and more while our theater is temporarily closed due to the COVID-19 crisis. We will continue to offer virtual programs going forward. Our Virtual Marquee (powered by Eventive) launches Feb. 12. All JBFC Members will be given a new virtual account with a member pass, giving them access to member discounts and special members-only offers. Nonmember patrons can set up a virtual account by clicking any ticket purchase link, or can use a previously created Eventive account to purchase virtual tickets. Visit our Virtual Marquee Help for more details.
There are a variety of streaming options available depending on your home setup. Visit our Virtual Marquee Help page for more details about the JBFC Virtual Marquee.
Our Theater is open 7 days a week during showtime hours. Please visit our FILM page for the current schedule. The JBFC Theater box office opens one hour before the first screening and closes 15 minutes after the start of the last scheduled film. Check Showtimes The Info-line is 914.747.5555 and our Executive Offices are open Mon.-Fri., 9:00-5:00. We currently offer virtual screenings through our JBFC Virtual Marquee.
You can purchase tickets online or at the box office, open 7 days a week, during showtime hours. Please check our FILM page for showtime hours. To purchase online, click the link for the time of your selected screening and then follow the prompts to select number and type of tickets and either Login or Register to complete purchase info and buy your tickets. For more information regarding purchasing tickets online, see "How do I purchase tickets online?" in the Member Ticket Sales FAQ below, or the Nonmember Ticket Sales FAQ. Ticket Policy: Tickets are non-refundable and there are no ticket exchanges.
For in-theater Regular screenings: $10 JBFC Members, $15 General public, $12 Senior-Nonmembers (62+, Mon.-Thurs. only.), $8.00 Children (13 and under), $10 Students (14-22 with valid ID) . Prices vary for special events. Virtual screening tickets via our JBFC Virtual Marquee are a standard $10 members/$12 nonmembers, plus a platform fee of $1.79 encompassing credit card fees and platform unlock costs. Series passes are available for select series at a range of prices. Members get the member price every day of the week. Individual memberships get the member price on one ticket per screening and dual memberships get the member price on up to two tickets per screening!
At the JBFC, we believe strongly in the value of a shared viewing experience. Help us preserve the movie magic: shut down all electronic devices and do not talk, text, or call during the film. Patrons who infringe on the cinematic enjoyment of their fellow audience members will receive a warning. If the problem persists, JBFC Theater staff retains the right to remove disruptive audience members. Ticket Policy: Tickets are non-refundable and there are no ticket exchanges.
Check out our current offerings at https://education.burnsfilmcenter.org/education
There are seven municipal lots within four blocks of the JBFC Theater and the Media Arts Lab. Two metered lots are available throughout the day (check the signs for time limits): one on Manville Road behind Dunkin’ Donuts across from the Theater, and one on Bedford Road next to Holy Innocents Church. The other five lots are commuter-permit only until 3:00 pm. These are available after 3:00 pm during the week and all day on weekends. Metered street parking is also available throughout the village (meters do not require payment after 6 pm Monday-Saturday or all day Sunday). To view the Pleasantville parking map, click here.
The JBFC is happy to offer accessible seating to patrons who require additional assistance at the theater. We provide wheelchair spaces, companion seats, and designated accessible seats for those with limited physical mobility and/or vision loss. To request accessible seating in any of our five theaters, please call 914.747.5555, ext. 3, to speak with a manager on the day of the screening for which you have purchased tickets. Only valid ticket holders may request seating accommodations.
All theaters are equipped with a hearing loop system, which works with an individual’s own T-coil enabled hearing aid or cochlear implant to enhance audio during films and post-screening discussions. Moviegoers who do not use hearing instruments can also enjoy better sound with a loop receiver. This device is also equipped to function during both screenings and post-screening Q&As. Closed Captioning Glasses receive captions via infrared energy and project both film captions and descriptive text (if available) directly onto the lenses, allowing patrons to simultaneously watch the film and follow along with the dialogue. Closed captions are provided by the film studio, and are subject to availability. Not all film titles will have closed captions available. Our headphone receivers provide both HI (Hearing Impaired) and VI-N (Visually Impaired Narrative, otherwise known as “audio description”) audio. Two volume controls allow the user to mix HI and VI-N audio as needed. This device is equipped to function during both screenings and post-screening Q&As. Headphone receivers can be used in conjunction with the Closed Captioning Glasses, in the event that a film title has descriptive audio available, but not in conjunction with descriptive text.
The JBFC is pleased to support other local nonprofit organizations by donating a Dual Membership ($135 value) for their primary annual fundraising event.

Please submit your request, including the following information, at least one month (and no longer than two months prior)before your event:
• Name of organization and mission (We prefer an official request letter from the organization itself.), and contact information for primary contact person
• Date of event and date when donation is needed
• Beneficiary of fundraiser
• Proof of public charity status

Send your letter and backup info to membership@burnsfilmcenter.org(sending via email is preferred method), fax it to 914.773.0762, or mail it to:
Jacob Burns Film Center Membership Dept./Donations
405 Manville Rd.
Pleasantville, NY 10570

We will contact you to confirm and arrange for donation pickup. Donations cannot mailed. Also please note that we may not be able to accommodate all requests.
Back in 2009, we partnered with the Mount Pleasant Public Library to create this permanent collection of DVDs. This carefully selected group of high-quality films includes more than 600 titles and grows by almost 50 every year, based on the recommendations from JBFC film programmers. The collection includes new releases and old favorites, masterpieces of world cinema, and great selections for the whole family. Visit the library’s website to see the full list.

The collection is housed at the main branch of the Mount Pleasant Public Library (350 Bedford Rd., Pleasantville) and is available to all Westchester Library System cardholders.

The Mount Pleasant Public Library serves a community of 33,000 in the Town of Mount Pleasant and Village of Pleasantville, NY. The library’s lending collection includes books, audiobooks, DVDs, CDs, and periodicals. Services include storytimes for children, lectures and author series for adults, and PCs and wireless internet access for the public.
Discounted tickets are available at a group rate for groups of 10 or more. The group rate is the member price of $10 for regular screenings, while special events have higher ticket pricing. Group sales must be booked in advance by calling 914.773.7663, ext. 6 during business hours (Monday–Friday, 9:30–5:30). A minimum of 10 tickets is required for a group sale, with some flexibility depending upon the event. Please note that that the group rate may not be available for all special events.
To access the Set Password function on our website, click a showtime, click the LOGIN button, then select the SET PASSWORD button. Enter your email address. A Set Password email will be sent to you. Use the link in that email to proceed to the Set Password page where you will type in a new password, confirm it and save it in the system. If you are a member, you must login first to access member-priced tickets.

If you do not see the Set Password email immediately, please check your spam folder. If you get an error when you type in your email address, we may not have that email address on record with your membership – please try another email or contact us to add that email to your record.
Thank you for asking! We encourage you to read up on the JBFC Community Code of Conduct to better understand our policies, values, and community expectations.

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