All public programs are suspended until further notice. Learn more.

Virtual Screening Room FAQ

The JBFC has been able to secure films from a variety of production companies. All films available to rent can be screened online using a laptop or mobile device. Other options such as Roku, Chrome Cast or Apple TV may be available depending on the company. Instructions for how to view each film and the link to the film will be emailed to you after your purchase. 

Helpful Links:
Members Connection
JBFC at Home
Virtual Screening Room

Criterion Channel FAQ
Distrib Films FAQ
Film Movement FAQ
Greenwich Entertainment FAQ
Magnolia Pictures FAQ
Music Box Films FAQ 
Oscilloscope FAQ
Vimeo FAQ

Here are some helpful tips for your streaming from home:

  • You can stream from a variety of devices—smartphone, iPad/tablet, desktop computer, laptop, smart TV, Roku or other stream cast device.
  • The Kino site has a robust customer support email and call center. Please contact them directly with your questions to receive knowledgeable support.
  • JBFC members were offered a FREE 3-month TRIAL membership to MUBI, the film streaming service. For support, please go to MUBI’s website.
  • We will offer periodic Q&As and webinars through the Zoom video web conferencing website/app as we add programming. We’ll announce these events in our bulletins with a link to register each time. Learn more about joining a webinar on Zoom and more about Zoom.
  • If you are having problems, restart your device and internet modem and/or router.
  • If possible, use a wired connection to increase internet speed.
  • If using WiFi, try to move your device closer to the router.
  • If playback is delayed or slow, try pausing the content to allow the buffering to make some progress before clicking play again.
  • Make sure you are using the correct username/password to log in on your streaming device (browser or Roku/Apple tv app) (password IS case sensitive) Check whether caps lock is on/off.
  • If using Chromecast, make sure the device is connected to the 2.4GHz WiFi network as Chromecast does not work on 5GHz networks.
  • Make sure you’re not in airplane mode on your computer/mobile device.
  • If using a Roku or AppleTV, be sure to have the Kino Now App downloaded to the device and log in with your credentials.
  • If streaming does not work, try another browser (Safari, Chrome, Firefox, etc).
  • Make sure the duration of your rental has not expired (2 day rental according to our site, 5 day rental according to Kino site)

 

If you have any JBFC related questions, please email us at support@burnsfilmcenter.org.

_________________________________________________________________________________________________________________________________________

Here are some FAQs from Kino’s website: 

How can I watch?

You can watch on your computer, phone, or tablet, or cast to your Google Chromecast or Smart TV. You can also download the Kino Now app for Roku or Apple TV (requires tvOS 9.0 or later) and watch the film there. See below for more detailed information about the app options.

I’m convinced, what’s next?

To get your ticket, click the “Screen for $12.00” button. You’ll have to register an account if you don’t already have one. After you’ve entered your payment information, your rental period will start immediately and last for five days.

How do I watch on Apple TV?

Once you have purchased your ticket to the film on desktop or mobile, follow these steps to install the Kino Now app on your Apple TV (requires tvOS 9.0 or later). You will need to login using the same email address and password you just created.

  1. Turn on your Apple TV and open the App Store.
  2. Search for “Kino Now.”
  3. Install the Kino Now app on your Apple TV.
  4. Once installed, open the app and click the Sign In button.
  5. The app will ask for your email and Kino Now password.

This is a private showing of the film and is hidden from general view. To watch the film please access “My Library” on top of the page. Enjoy the film for five days from the time of purchase.

How do I watch on Roku?

To install the Kino Now app for Roku, click here. Or search for Kino Now in the Roku App Store.

The first time you open it, it may take an extended time for the app to load. You will be prompted with a code.
Visit kinonow.com/redeem to activate the app.

This is a private showing of the film and is hidden from general view. To watch the film please access “My Library” on top of the page. Enjoy the film for five days from the time of purchase.

Email Sign Up

Get updates on the new releases in our Virtual Screening Room, online resources, family activities you can do at home, and more.

You'll receive our 2019 Film List when you sign up!